Privacy policy

General Information Name Of Controller Update of the privacy policy Information process by us Purposes for processing Lawfulness of processing Cookies and other tracking technologies Recipients Duration of data storage Cross-border transfer of personal information Your Rights Contact us Information for Minors Enforcement of policy

This privacy policy explains how we handle your “Personal Data”, which is information that is directly linked or can be linked to you.
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General Information

Definition

“ITC” collectively refers to Ingenius Technologies & Consulting Pte. Ltd., Singapore; Ingenius Technologies & Consulting Pvt. Ltd., UK; Ingenius Technologies & Consulting GmbH, Germany; Ingenius Technologies & Consulting GmbH., Switzerland; IME Technologies & Consulting Pvt. Ltd., India.

Scope

This ITC Privacy Policy (“Privacy Policy”) describes how we collect, process, and disclose information related to you as a natural person (“Personal Data”), and what rights you have with respect to the processing of your Personal Data. Under the prerequisite that we act as Controller, this Privacy Policy applies when you:

Visit any of our websites or social media pages,

Access or use any of our resources, products or services,

Do business with us or,

Interact, communicate with us.

These services are hereinafter collectively referred to as the “Services”. If you decline to provide your Personal Data or ask us to delete it, you may not be able to access or use the Services. If you are a candidate for potential employment with us, the dedicated Privacy Policy for the application process can be found here.
‍

Name Of Controller

When we refer to Ingenius Technologies and Consutling (ITC), we mean the entity is responsible for the means and purposes of the processing and therefore acts as the Controller of your Personal Data.

Any requests or questions related to data protection may be addressed to pmo@ingenius.global.
‍

Update of the privacy policy

We may change or substitute this Privacy Policy at any time in our sole discretion. You should check back regularly for the most up to date version of this Privacy Policy and whenever you access one of our Services.

Information process by us

The precise nature of the personal data we process depends on your relationship with ITC. However, in most cases, we may process a combination of the following:

Account Data: We collect certain information when you register to access our products such as name, email address, password, payment information and transaction information.

Contact information – In some cases, for example, we may receive your email, address, or phone number.

User Content and Files: When you use our Services, we collect Personal Data included as part of the information you provide such as code, inputs, text, documents, images, or feedback.

Financial information – We may process information related to bank account or payment card details, billing address, payment specifics or other financial information in the context of our business dealings.

Profile Information: We collect information to create a user profile, which may include a photo, additional email addresses, job title, or biography.

Risk, fraud and credit related data – For example credit history, commercial registers, sanctions and criminal offences, and information received from various anti-fraud databases.

Communication data: When you interaction with us, e.g., emails, chat messages, webinars visited, files downloaded, and product interest information.

Feedback Data: This consists of information you submit through surveys, reviews, or interactive features.

Sales and Marketing Data: This includes information provided for promotional communications, such as name, email address, and company name.

Support Data: When you seek customer support, we collect details like code, text, or multimedia files.

Purposes for processing

We use the Personal Data collected as described in this Privacy Policy, as specified in any agreement that incorporates this Privacy Policy, or as disclosed to you in connection with the Services. We do not carry out any statistical evaluation of a data subject s behaviour (profiling); in particular, there is no automated decision making (see Art. 22 Para. 1 and Para. 4 GDPR and Art. 6 Para. 1(b)GDPR).

We use information held in the following ways:

To ensure that content from our Website is presented in the most effective manner for You and for your computer;

We use Personal Data for activities like billing, accounting, and compensation. This includes creating aggregated statistical data for internal reporting, financial reporting, revenue planning, capacity planning, and forecast modeling (including product strategy).

To inform you about new Services, features, offers, promotions, and other pertinent information. This also includes sending confirmations, invoices, technical notices, updates, security alerts, and administrative messages.

We use your information to show you personalized content and advertising on the Website. To derive likely preferences or other characteristics.

We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services.

To promote safety, integrity, and security across our Services, we process Personal Data, using both automated and, at times, manual techniques for abuse detection, prevention, and violations of terms of service.

To perform ongoing Services in order to meet user productivity, reliability, efficacy, quality, privacy, accessibility and security needs.

To identify and resolve technical issues.

To comply with and resolve legal obligations including responding to Data Subject Requests for Personal Data processed by ITC as Controller (for example website data), tax requirements, agreements and disputes.

To carry out our obligations arising from any contracts entered into between You and us; This includes training, consulting, implementation providing technical support, professional planning, advice, guidance, data migration, deployment, and solution/software development services.

We may process registration information related to your attendance at one of our events, including travel information, scheduling information, food preferences or allergies, and accessibility requests in order to meet the expectations.

To allow you to participate in interactive features of our service, when you choose to do so.

If you contact us via our website, via email or in any other way, we process your Personal Data to understand and respond to your request and to provide customer service. In such circumstances, your request might be internally forwarded to the responsible department at ITC.

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data. You may change your contact preferences by adjusting your notification settings.

Information you share in public areas of the Website or make visible in the CV and profile database may be accessed, used, and stored by others around the world. We strive to provide a safe environment by attempting to limit access to our database to legitimate users, but we cannot guarantee that unauthorized parties will not gain access. We also cannot control how authorized users store or transfer information You give to us, so you should not post sensitive information to the Website.

We do not sell, trade, or rent the Personal Data collected from our services to third parties.

Lawfulness of processing

When we collect and use your Personal Data, we will only do so where at least one of the following applies:

We need to process your Personal Data to perform our responsibilities under our contract with you and to provide you with tools and services. [see Art.6 Para 1(b) GDPR]

We have a legitimate interest to process your personal information. [see Art.6 Para 1(f) GDPR]

You have given consent to process Personal Data. [see Art.6 Para. 1(a) GDPR]

It is necessary for us to process your Personal Data to comply with a legal obligation. [see Art.6 Para. 1(c) GDPR]

Cookies and other tracking technologies

Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. We use only Strictly necessary cookies which allow core website functionality such as user login and account management.

For a detailed list of cookies, please refer our cookie banner.
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Recipients

Your Personal Data may be transferred to affiliates and partners of ITC as well as to a limited number of service providers (Processors) that perform processing operations such as database monitoring, hosting services, ticketing or provisioning of software tools. These service providers process Personal Data on our instructions and are legally bound to safeguard the processed data. All Processors have been selected carefully and are closely monitored.

When we ask third parties to host or present at certain events like webinars or training, we may forward your Personal Data to the respective third party who may use this data to provide access to the event or may contact you for related marketing purposes.

Our Services may contain links or buttons that lead to third-party services like LinkedIn. Use of these features may result in data collection. Engaging with these buttons, tools, or content may automatically send certain browser information to these companies. Please review the privacy statements of these companies for more information.

If Personal Data is transferred to subsidiaries, partners service providers or third parties located outside the European Economic Area (EEA) which are not subject to an adequacy decision by the European Commission we will ensure that such recipient offers an adequate level of data protection, for instance by entering into EU Standard Contractual Clauses (SCCs) and implementing additional safeguards in accordance with legal requirements, or we will ask you for your prior individual consent to such international data transfers.

We may disclose your Personal Data to comply with legal requirements, such as in response to a court order or a subpoena. In such an event, we will use all reasonable and lawfully available measures to object to overbroad, unclear or otherwise inappropriate requests for information, and will cooperate with those seeking a protective order unless we are legally prohibited from doing so. We may also share Personal Data with our auditors, attorneys or other advisors under professional obligations of confidentiality in connection with corporate functions.

Duration of data storage

Your Personal Data will be deleted upon your request or as soon as it is no longer required to achieve the purpose for which the Personal Data has been collected, namely, to provide the requested Services. If legal regulations (e.g., by fiscal, commercial, or contractual law) apply that require longer storage of your Personal Data, or if we need your Personal Data to assert legal claims or defend against legal claims, we will store your Personal Data until the expiration of the corresponding storage period or until the settlement of the claims.

Any user account and its related data in applications where we act as Controller will be deleted upon your request or after three years of inactivity
‍

Cross-border transfer of personal information

Wherever nature of business transaction necessitates (For example - offshore services), your personal data can be processed in different countries where ITC affiliates have a office location.

We oblige data recipient to maintain confidentiality when processing personal data subject to legal confidentiality requirements.

You have the right to obtain a copy of the safeguards we have put in place for cross-border transfers of your personal information.

Your rights

You have the following rights in relation to your personal data, depending on the applicable data protection law (for e.g. GDPR, California privacy rights, etc.)

Access: You have the right to request information form us as to whether and what personal data we hold

Rectification: If any of your details are incorrect, inaccurate or incomplete you can ask us to correct the data

Object: You have the right to object to the processing of your data in some circumstances, in particular for direct marketing purposes, for profiling carried out for direct marketing purposes. For other processing done under legitimate interests we will after your objection re-assess the balance between our interests and yours, considering your particular circumstances.  If we have a compelling reason, we may still continue to use your information.

Withdraw of consent: You have the right to withdraw consent at any time, provided that our processing is based on your consent.

Data portability: In some circumstances you can ask us to send an electronic copy of the Personal Data you have provided to us, either to you or to another organization.

Restrict processing: If you are uncertain about the accuracy or our use of your information, you can ask us to stop using your information until your query is resolved.  We will inform you of the outcome before we take any further action in relation to this information.

Erasure: You can ask us to delete your Personal Data if deleting your data is not in conflict with our legal and regulatory obligations.  If we are using consent to process your information and you withdraw it, you can ask us to erase your information.

You may exercise your rights by contacting us in writing, with a proof of your identity, pmo@ingenius.global. If you are resident of the EU, you also have the right to direct questions or complaints to the lead supervisory authority. EU GDPR Representative: Pragya K M, pragyam@ingenius.global, 041 78 849 1011, Droysenstraße 5, Berlin DE-10629

To withdraw Cookie consent, you may directly click on the link at the bottom left of the website.

For Subject access request form please click here.

We are committed to performing subject access requests in a methodical manner and will involve following steps:

Receipt and record of the subject access request

Verification of identity of the individual/agency making the request

Process the subject access request

Verify response

Respond to the subject with the relevant information

Record the request and following interactions

Information for Minors

Our Services are not intended for individuals under the age of 13. We do not intentionally gather Personal Data from such individuals. If you become aware that a minor has provided us with Personal Data, please notify us.

Enforcement of policy

If for some reason you believe ITC has not adhered to these principles, please notify us and we will do our best to promptly make corrections.

Last updated: Sept 2023

Privacy policy laid out herewith showcases our dedication and seriousness to data security and privacy. We ensure a high degree information security in accordance with generally recognized standards and practices, and we only collect data that is necessary. Our employees are regularly trained in handling personal data and are obliged to maintain confidentiality.
This privacy policy explains how we handle your “Personal Data”, which is information that is directly linked or can be linked to you.
‍
‍General information
‍
‍Definition
“ITC” collectively refers to Ingenius Technologies & Consulting Pte. Ltd., Singapore; Ingenius Technologies & Consulting Pvt. Ltd., UK; Ingenius Technologies & Consulting GmbH, Germany; Ingenius Technologies & Consulting GmbH., Switzerland; IME Technologies & Consulting Pvt. Ltd., India.
‍
‍Scope
This ITC Privacy Policy (“Privacy Policy”) describes how we collect, process, and disclose information related to you as a natural person (“Personal Data”), and what rights you have with respect to the processing of your Personal Data. Under the prerequisite that we act as Controller, this Privacy Policy applies when you:
Visit any of our websites or social media pages,
Register for updates, newsletters & corporate communication
Access or use any of our resources, products or services
Register and/or attend to any events, webinars, podcasts hosted by us,
Contact us for Demo or support,
Do business with us or,
Interact, communicate with us.
These services are hereinafter collectively referred to as the “Services”. If you decline to provide your Personal Data or ask us to delete it, you may not be able to access or use the Services. If you are a candidate for potential employment with us, the dedicated Privacy Policy for the application process can be found here

Name of controller
When we refer to Ingenius Technologies and Consutling (ITC), we mean the entity is responsible for the means and purposes of the processing and therefore acts as the Controller of your Personal Data. Any requests or questions related to data protection may be addressed to pmo@ingenius.global
‍
‍Update of the privacy policy
We may change or substitute this Privacy Policy at any time in our sole discretion. You should check back regularly for the most up to date version of this Privacy Policy and whenever you access one of our Services.
‍
‍Information process by us
The precise nature of the personal data we process depends on your relationship with ITC. However, in most cases, we may process a combination of the following:
Account Data: We collect certain information when you register to access our products such as name, email address, password, payment information and transaction information.
Contact information – in some cases, for example, we may receive your email, address, or phone number.
User Content and Files: When you use our Services, we collect Personal Data included as part of the information you provide such as code, inputs, text, documents, images, or feedback.
Financial information – we may process information related to bank account or payment card details, billing address, payment specifics or other financial information in the context of our business dealings
Profile Information: We collect information to create a user profile, which may include a photo, additional email addresses, job title, or biography.
Risk, fraud and credit related data – for example credit history, commercial registers, sanctions and criminal offences, and information received from various anti-fraud databases. 
Communication data: When you interaction with us, e.g., emails, chat messages, webinars visited, files downloaded, and product interest information.
Feedback Data: This consists of information you submit through surveys, reviews, or interactive features.
Sales and Marketing Data: This includes information provided for promotional communications, such as name, email address, and company name.
Support Data: When you seek customer support, we collect details like code, text, or multimedia files.\

‍Purposes for processing
We use the Personal Data collected as described in this Privacy Policy, as specified in any agreement that incorporates this Privacy Policy, or as disclosed to you in connection with the Services. We do not carry out any statistical evaluation of a data subject s behaviour (profiling); in particular, there is no automated decision making (see Art. 22 Para. 1 and Para. 4 GDPR and Art. 6 Para. 1(b)GDPR).
We use information held in the following ways:
To ensure that content from our Website is presented in the most effective manner for You and for your computer;
We use Personal Data for activities like billing, accounting, and compensation. This includes creating aggregated statistical data for internal reporting, financial reporting, revenue planning, capacity planning, and forecast modeling (including product strategy).
To inform you about new Services, features, offers, promotions, and other pertinent information. This also includes sending confirmations, invoices, technical notices, updates, security alerts, and administrative messages. We use your information to show you personalized content and advertising on the Website. To derive likely preferences or other characteristics.
We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services.
To promote safety, integrity, and security across our Services, we process Personal Data, using both automated and, at times, manual techniques for abuse detection, prevention, and violations of terms of service.
To perform ongoing Services in order to meet user productivity, reliability, efficacy, quality, privacy, accessibility and security needs.
To identify and resolve technical issues.
To comply with and resolve legal obligations including responding to Data Subject Requests for Personal Data processed by ITC as Controller (for example website data), tax requirements, agreements and disputes.
To carry out our obligations arising from any contracts entered into between You and us; This includes training, consulting, implementation providing technical support, professional planning, advice, guidance, data migration, deployment, and solution/software development services
We may process registration information related to your attendance at one of our events, including travel information, scheduling information, food preferences or allergies, and accessibility requests in order to meet the expectations
To allow you to participate in interactive features of our service, when you choose to do so;
If you contact us via our website, via email or in any other way, we process your Personal Data to understand and respond to your request and to provide customer service. In such circumstances, your request might be internally forwarded to the responsible department at ITC.
We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data. You may change your contact preferences by adjusting your notification settings.
Information you share in public areas of the Website or make visible in the CV and profile database may be accessed, used, and stored by others around the world. We strive to provide a safe environment by attempting to limit access to our database to legitimate users, but we cannot guarantee that unauthorized parties will not gain access. We also cannot control how authorized users store or transfer information You give to us, so you should not post sensitive information to the Website.
We do not sell, trade, or rent the Personal Data collected from our services to third parties.
‍
‍Lawfulness of processing
When we collect and use your Personal Data, we will only do so where at least one of the following applies:
We need to process your Personal Data to perform our responsibilities under our contract with you and to provide you with tools and services. [see Art.6 Para 1(b) GDPR]
We have a legitimate interest to process your personal information. [see Art.6 Para 1(f) GDPR]
You have given consent to process Personal Data. [see Art.6 Para. 1(a) GDPR]
It is necessary for us to process your Personal Data to comply with a legal obligation. [see Art.6 Para. 1(c) GDPR]
‍
‍Cookies and other tracking technologies
Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. We use only Strictly necessary cookies which allow core website functionality such as user login and account management.
For a detailed list of cookies, please refer our cookie banner.
‍
‍Recipients
Your Personal Data may be transferred to affiliates and partners of ITC as well as to a limited number of service providers (Processors) that perform processing operations such as database monitoring, hosting services, ticketing or provisioning of software tools. These service providers process Personal Data on our instructions and are legally bound to safeguard the processed data. All Processors have been selected carefully and are closely monitored.
When we ask third parties to host or present at certain events like webinars or training, we may forward your Personal Data to the respective third party who may use this data to provide access to the event or may contact you for related marketing purposes.
Our Services may contain links or buttons that lead to third-party services like LinkedIn. Use of these features may result in data collection. Engaging with these buttons, tools, or content may automatically send certain browser information to these companies. Please review the privacy statements of these companies for more information.
If Personal Data is transferred to subsidiaries, partners service providers or third parties located outside the European Economic Area (EEA) which are not subject to an adequacy decision by the European Commission we will ensure that such recipient offers an adequate level of data protection, for instance by entering into EU Standard Contractual Clauses (SCCs) and implementing additional safeguards in accordance with legal requirements, or we will ask you for your prior individual consent to such international data transfers.
We may disclose your Personal Data to comply with legal requirements, such as in response to a court order or a subpoena. In such an event, we will use all reasonable and lawfully available measures to object to overbroad, unclear or otherwise inappropriate requests for information, and will cooperate with those seeking a protective order unless we are legally prohibited from doing so. We may also share Personal Data with our auditors, attorneys or other advisors under professional obligations of confidentiality in connection with corporate functions.
‍
‍Duration of data storage
Your Personal Data will be deleted upon your request or as soon as it is no longer required to achieve the purpose for which the Personal Data has been collected, namely, to provide the requested Services. If legal regulations (e.g., by fiscal, commercial, or contractual law) apply that require longer storage of your Personal Data, or if we need your Personal Data to assert legal claims or defend against legal claims, we will store your Personal Data until the expiration of the corresponding storage period or until the settlement of the claims. Any user account and its related data in applications where we act as Controller will be deleted upon your request or after three years of inactivity
‍
‍Cross-border transfer of personal information
Wherever nature of business transaction necessitates (For example - offshore services), your personal data can be processed in different countries where ITC affiliates have a office location. We oblige data recipient to maintain confidentiality when processing personal data subject to legal confidentiality requirements. You have the right to obtain a copy of the safeguards we have put in place for cross-border transfers of your personal information.
‍
‍Your rights
You have the following rights in relation to your personal data, depending on the applicable data protection law (for e.g. GDPR, California privacy rights, etc.)
Access: You have the right to request information form us as to whether and what personal data we hold
Rectification: If any of your details are incorrect, inaccurate or incomplete you can ask us to correct the data
Object: You have the right to object to the processing of your data in some circumstances, in particular for direct marketing purposes, for profiling carried out for direct marketing purposes. For other processing done under legitimate interests we will after your objection re-assess the balance between our interests and yours, considering your particular circumstances.  If we have a compelling reason, we may still continue to use your information.
Withdraw of consent: You have the right to withdraw consent at any time, provided that our processing is based on your consent.
Data portability: In some circumstances you can ask us to send an electronic copy of the Personal Data you have provided to us, either to you or to another organization.
Restrict processing: If you are uncertain about the accuracy or our use of your information, you can ask us to stop using your information until your query is resolved.  We will inform you of the outcome before we take any further action in relation to this information.
Erasure: You can ask us to delete your Personal Data if deleting your data is not in conflict with our legal and regulatory obligations.  If we are using consent to process your information and you withdraw it, you can ask us to erase your information. 
‍
‍Contact us
You may exercise your rights by contacting us in writing, with a proof of your identity, pmo@ingenius.global. If you are resident of the EU, you also have the right to direct questions or complaints to the lead supervisory authority. EU GDPR Representative: Pragya K M, pragyam@ingenius.global, 041 78 849 1011, Droysenstraße 5, Berlin DE-10629
To withdraw Cookie consent, you may directly click on the link at the bottom right of the website.
For Subject access request form please click here
We are committed to performing subject access requests in a methodical manner and will involve following steps:
Receipt and record of the subject access request
Verification of identity of the individual/agency making the request
Process the subject access request
Verify response
Respond to the subject with the relevant information
Record the request and following interactions
‍
‍Information for Minors
Our Services are not intended for individuals under the age of 13. We do not intentionally gather Personal Data from such individuals. If you become aware that a minor has provided us with Personal Data, please notify us.

‍Enforcement of policy If for some reason you believe ITC has not adhered to these principles, please notify us and we will do our best to promptly make corrections.
‍Last updated: Sept 2023